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Customer Service Email: service@allsexydresses.com
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Return Policy
We want all of our customers to be happy with their purchases from our store. We offer a limited 30 day return policy. All returns are for exchange or in store credit only.
All returns must be placed within 30 days of
the ship date.
Prior to returning an item you must obtain an RMA
number from AllSexyDresses.com by emailing
returns@allsexydresses.com . Any returns received
without an RMA number will be refused. Please include your name, order
number, and item number for the item you are wanting to return when you email.
Products must be in perfect condition and in original
packaging with hang tags still on item.
We do not accept partial returns of a product.
Returns on unused and unworn merchandise only. We will be
happy to exchange for another item or give you in-store credit. All returns
are given store credit only.
Swimsuits, jewelry, wigs, clearance items, costumes
and any items that have contact with the "private area"
such as underwear bottoms or clothing with bottoms as part of the outfit (this
includes dresses that include matching underwear) are
not Returnable
whether worn or not.
Limit of 3 returns per 6 month period.
Shipping and Handling will not be returned. You are
responsible for the cost of all shipping charges, unless there was an
error on our part, then we will cover the shipping costs to get you the
correct item. All return packages must be insured! We are not responsible for
any lost packages during shipping.
In store credit
must be used within
30 days of issue.
Accounts with credit that hasn't been used within 30 days of issue will incur
a $5.00 service charge each month. If your in store credit is less then $5.00
the remainder of the credit will be charged as the service fee.
Any items returned to us without following the return
instructions will result in us refusing the package. Or, if the package
is opened, the customer is responsible for the return postage if the item is a
non-returnable item.
All exchanges or use of store credit will be charged $6.95
for shipping. Free shipping does not apply to store credit purchases or
exchanges.
Inspect all items when received. We must be notified within 24 hours for any merchandise that is defective. Defective merchandise will be replaced with the exact same item and color.
AllSexyDresses.com reserves the right to determine
whether an item is returnable or not.
Copyright © 1999 - 2001 AllSexyDresses.com All rights reserved. AllSexyDresses.com is owned by Enchanted Dreams, LLC. All rights reserved. |