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Return Policy

We want all of our customers to be happy with their purchases from our store.  We offer a limited 30 day return policy.  All returns are for exchange or in store credit only.

•  All returns must be placed within 30 days of the ship date.
   

•  Prior to returning an item you must obtain an RMA number from AllSexyDresses.com by emailing returns@allsexydresses.com  .  Any returns received without an RMA number will be refused.  Please include your name, order number, and item number for the item you are wanting to return when you email.
   

• Products must be in perfect condition and in original packaging with hang tags still on item.
   

• We do not accept partial returns of a product.
   

• Returns on unused and unworn merchandise only. We will be happy to exchange for another item or give you in-store credit. All returns are given store credit only.
   

•   Swimsuits,  jewelry, wigs, clearance items, costumes and any items that have contact with the "private area" such as underwear bottoms or clothing with bottoms as part of the outfit (this includes dresses that include matching underwear) are not Returnable whether worn or not.
   

•  Limit of 3 returns per 6 month period.
   

• Shipping and Handling will not be returned.  You are responsible for the cost of all shipping charges, unless there  was an error on our part, then we will cover the shipping costs to get you the correct item.  All return packages must be insured! We are not responsible for any lost packages during shipping.
   

• In store credit must be used within 30 days of issue.  Accounts with credit that hasn't been used within 30 days of issue will incur a $5.00 service charge each month.  If your in store credit is less then $5.00 the remainder of the credit will be charged as the service fee.
   

• Any items returned to us without following the return instructions will result in us refusing the package.  Or, if the package is opened, the customer is responsible for the return postage if the item is a non-returnable item.
   

• All exchanges or use of store credit will be charged $6.95 for shipping.  Free shipping does not apply to store credit purchases or exchanges.
   

• Inspect all items when received.  We must be notified within 24 hours for any merchandise that is defective.  Defective merchandise will be replaced with the exact same item and color.

AllSexyDresses.com  reserves the right to determine whether an item is returnable or not.

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